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The Caixa Tem application is a tool created by Caixa Econômica Federal to facilitate access for beneficiaries of social programs information and financial services.
The application is used to manage digital accounts, such as the Digital Social Savings account, created by the Federal Government to pay social benefits, such as Emergency Aid and Bolsa Família.
As box has, Users can check their account balance and statement, make transfers, pay bills and water, electricity and telephone bills, in addition to recharging prepaid cell phones.
What is the purpose of the Caixa Tem application?
The purpose of the application is to facilitate access for beneficiaries of social programs to information and financial services, especially those who use the Digital Social Savings account created by the Federal Government to pay social benefits, such as Emergency Aid and Bolsa Família.
Through the application, users can perform various banking operations, such as balance and statement consultation, transfers, payment of bills and water, electricity and telephone bills, as well as prepaid cell phone top-ups.
The application also offers the possibility of accessing the Caixa Virtual Debit Card, which can be used to make online purchases at establishments that accept the Elo brand.
In this way, Caixa Tem offers a quick and practical way for beneficiaries of social programs to manage their finances and carry out banking operations safely, without having to go to a bank branch or lottery outlet.
Why is this application important for Brazilians?
The application offers a practical and safe tool so that beneficiaries of social programs can manage their finances and carry out banking operations without having to go to a bank branch or lottery outlet.
In particular, during the pandemic, the application became fundamental for access and management of social benefits, such as Emergency Aid, which was paid to millions of Brazilians.
With Caixa Tem, these people were able to check their digital account balance and statement, transfer money to other accounts, pay bills and make purchases online, quickly and conveniently.
Furthermore, the application is also important because it offers access to financial services for people who often do not have access to traditional banks or have difficulties carrying out banking operations, such as low-income people and residents of remote areas.
That way, Caixa Tem helps democratize access to financial services and to promote financial inclusion in the country, offering a simple and accessible tool for everyone to manage their finances and carry out banking operations in a safe and efficient way.
What are the benefits of the Caixa Tem app?
Access is quick and practical because with the app you can check your balance, statement, make transfers, pay bills and bills, without needing to go to the bank or lottery outlet.
The application is safe and password protected, with multiple layers of security to ensure the privacy and security of users' information. The user also has access to the Caixa Virtual Debit Card, which can be used to make online purchases.
Use is free, without charging additional fees or charges for the operations carried out. Furthermore, through the app the user receives social benefits and also emergency assistance.
How does the Caixa Tem app work?
To use the application, You need to download it from your cell phone's app store and register with your CPF number. After logging in, you can access various features.
It is possible to check the balance and statement of the Digital Social Savings account, make transfers to Caixa accounts or other banks, pay bills and bills for water, electricity, telephone and other services.
It is also possible to top up your prepaid cell phone and access your virtual cash debit card, which can be used at any establishment that accepts the Elo brand.
Everything you do with the app is password protected and has multiple layers of security to ensure the privacy and security of user information.
The app is also regularly updated with new features and security and performance improvements. It is important to know that the app blocks access after several invalid login attempts, preventing hacker attacks.
If you have any questions, how can I troubleshoot my application?
The Caixa Tem app has a virtual customer service chatbot, which can help answer questions and solve problems related to using the app. To access the chatbot, simply click on the chat icon in the bottom right corner of the application screen.
The Caixa Econômica Federal website also offers information and support for users of the Caixa Tem application. Access the Caixa website (www.caixa.gov.br) and look for the “Atendimento” section.
If you are unable to resolve the problem with the chatbot or via the Caixa website, you may need to go to a Caixa bank branch to get help in person.
Caixa Econômica Federal also has a telephone call center, which can be accessed by calling 0800 726 0101, to clarify doubts and resolve problems related to the Caixa Tem application.